TWLO Q3 2025 Earnings

Call Details

• Call Title: Twilio Inc. Q3 2025 Earnings Call
• Date: October 30, 2025 at 9:00 PM UTC
• Management Team:
  • Bryan Vaniman (SVP of Investor Relations and Corporate Development)
  • Khozema Shipchandler (Chief Executive Officer)
  • Aiden Viggiano (Chief Financial Officer)
  • Thomas Wyatt (Chief Revenue Officer)

Call Summary

Financial Performance

• Twilio reported Q3 revenue of $1.3 billion, which management said was a record quarter.
• Q3 non-GAAP income from operations was $235 million, which management described as a record for the company.
• Q3 free cash flow was $248 million for the quarter.
• Non-GAAP gross profit was $652 million in Q3, and GAAP income from operations was $41 million.
• Messaging revenue grew in the high teens for the second consecutive quarter, and voice revenue grew in the mid-teens in Q3.
• Software add-on revenue growth accelerated in the quarter, led by Verify which grew more than 25% year over year.
• ISV and self-serve customer revenue each grew more than 20% year over year in Q3.

Guidance

• Q4 revenue guidance is $1.31 to $1.32 billion, representing 9.5% to 10.5% reported growth and 8% to 9% organic growth.
• Q4 guidance assumes $22 million in pass-through revenue from incremental U.S. carrier fees, up from $20 million in Q3.
• Full-year 2025 organic revenue growth guidance was raised to 11.3% to 11.5% from 9% to 10% previously.
• Full-year 2025 reported revenue growth guidance was raised to 12.4% to 12.6% from 10% to 11% previously.
• Q4 non-GAAP income from operations is guided to $230 to $240 million.
• Full-year non-GAAP income from operations guidance was raised to $900 to $910 million from $850 to $875 million previously.
• Full-year free cash flow guidance was raised to $920 to $930 million from $875 to $900 million previously.