CRM Q4 2026 Earnings

Call Details

• Call Title: Salesforce Q4 2026 Earnings Call
• Date: February 25, 2026 at 10:00 PM UTC
• Management Team:
  • Mike Spencer (EVP of Finance and Strategy and Investor Relations)
  • Marc Benioff (Chair and CEO)
  • Robin Washington (Chief Operating and Finance Officer)
  • Miguel Milano (President and Chief Revenue Officer)
  • Patrick Stokes (President and Chief Marketing Officer)

Call Summary

Financial Performance

• Full year revenue was $41.5B, up 10% year-over-year in nominal terms and 9% in constant currency.
• Q4 revenue was $11.2B, up 12% year-over-year in nominal terms and 10% in constant currency.
• CRPO ended Q4 at $35.1B, up 16% year-over-year in nominal terms and 13% in constant currency.
• Total RPO reached $72B, up 14% year-over-year.
• Subscription and support revenue grew slightly above 10% year-over-year in both nominal and constant currency.
• Q4 revenue attrition ended the year at approximately 8%, consistent with recent trends.

Guidance

• FY27 revenue guidance was initiated at $45.8B to $46.2B, implying approximately 10% to 11% growth in both nominal and constant currency.
• FY27 subscription and support revenue guidance is approximately 11% year-over-year in constant currency.
• Non-GAAP operating margin guidance for FY27 is 34.3%, which represents a 20 basis point expansion compared with FY26.
• GAAP operating margin guidance for FY27 is 20.9%, which represents an 80 basis point expansion compared with FY26.
• Q1 FY27 revenue guidance is $11.03B to $11.08B, implying approximately 12% to 13% nominal growth and 10% to 11% in constant currency.
• Q1 FY27 CRPO growth is expected to be approximately 14% year-over-year in nominal terms and approximately 13% in constant currency.